Our Services

We provide friendly, one-on-one technology help for seniors in Christchurch.

We provide friendly, patient technology help for seniors.

Our services are designed to make everyday technology feel easier and less stressful. We focus on clear explanations, practical help, and taking the time you need.

We can help with:

  • Phones, computers, and tablets

  • Internet and Wi-Fi

  • New devices and setup

  • Online safety and scam protection

  • Ongoing support and regular check-ups

All services include one-on-one guidance and training, where helpful.

If you’re not sure what you need, that’s completely fine — we’re always happy to talk first and help you decide.

What We Offer

Below is a simple overview of our services and pricing.

There are no contracts, no jargon, and no pressure.

Scam Protection & Online Safety

$75 per visit (up to 1 hour)
Call-out fee: $25

Learn how to recognise scams, stay safe online, and know what to do if something feels wrong.

Includes:

  • Common New Zealand scam examples

  • Warning signs to look for

  • What to do (and not do)

  • Blocking scam calls and messages

New Device Setup

$75 per visit (up to 1 hour)
Call-out fee: $25

Help setting up a new phone, tablet, or computer and making it feel familiar and comfortable.

Friendly Tech Help (Home Visits)

$75 per visit (up to 1 hour)
Call-out fee: $25

One-on-one help with everyday technology, explained clearly and at your pace.

Common examples include:

  • Phone, tablet, and computer help

  • Internet and Wi-Fi issues

  • Email, video calls, and apps

  • General questions and troubleshooting

About the call-out fee
The call-out fee covers travel time and costs. We always confirm pricing before visiting.

Phone or Video Help

$30 per 30 minutes

Quick help for small questions or follow-ups without needing a home visit.

Simple AI Help

$75 per visit (up to 1 hour)
Call-out fee: $25

Calm, one-on-one help using new AI tools for writing, questions, and everyday tasks — safely and simply.

We can help diagnose problems with computers, laptops, and mobile devices and explain what’s going on in plain English.

We focus on helping you understand your options, not pushing repairs.

Computer, Laptop & Mobile Device Repairs

Quoted after assessment

*All prices shown are the total price payable.

Monthly Support Subscription

$125 per month

Designed for seniors who want regular support and peace of mind, without needing to book each visit separately.

This option is ideal for ongoing help, reassurance, and a familiar support person.

What’s Included Each Month

  • Two home visits (up to 1 hour each)

  • Two video or phone calls (up to 30 minutes each)

  • Priority booking

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How It Works

  • Use visits and calls anytime during the month

  • We get to know you and your devices

  • Small issues are handled early, before they become stressful

Flexibility & Transparency

  • No long-term contract

  • Cancel anytime

  • No pressure to continue

Who This Is Best For

  • Seniors who prefer regular check-ins

  • Families who want reassurance

  • Anyone who wants help to be easy and predictable

*All prices shown are the total price payable.